Should you need to cancel your upcoming stay with us, we ask that you do this at least 48 hours before your arrival. Failure to do so will result in 100% cancellation charges being charged to the card we have on file for the reservation.
Payment Policy
Deposits: With the exception of Christmas and New Year's packages, no deposit/advance payment is required, however, for long stays and high value bookings pre-authorisation of your card will be requested.
The cost of your stay, along with security deposit is required on check in in case of debit card or cash payment.
For credit card holders a pre-authorisation is required.
Please note that this policy does not apply to travel associated with a group booking. For guests with group reservations (e.g. for meetings, events or conferences), please review the booking terms and conditions and contact the group organiser for further information.
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.
If you have any questions at all please don't hesitate to get in touch here or call us on +353 (0)1 505 2000.