Accommodation
Carton House

Values & Culture

Values Culture
As part of the Accor Group, all of us at Carton House, a Fairmont Managed Hotel, are Heartists.

The Heartist Journey is the cultural transformation journey of AccorHotels, lived each day by our teams around the world.

By placing people at the heart of everything we do, we strive to make the world a more welcoming place for our guests while championing an elevated and opportunity-led career path for our team members across all departments.
Carton House

Values - What do we believe in?

Carton House
1

We are Heartists

2

Engaging Service

3

We are Empowered

4

Heart of the Community

Carton House
Martin Mangan

Martin Mangan

General Manager
Culture is more than just a buzzword. It is something we're passionately dedicated to nurturing and delivering to all of our team members across all departments and levels of seniority. Just like our team, our culture is dynamic and unique.
Gary Rogers

Gary Rogers

Executive Chef
Employees who believe that management is concerned about them as a whole person – not just an employee.
Victoria Goia

Victoria Goia

Manager of Kathleen's Kitchen
During my time, I have had the opportunity to meet extraordinary people. Which have made my career so satisfying.
Carton House

Learning & Development

At Carton House, a Fairmont Managed Hotel, we believe in investing in our team members so that they can reach their fullest potential.

We are pleased to offer a number of upskilling courses as well as personal and professional growth opportunities and are always looking at new ways to improve our offering. 
Carton House Learning Dev

We pride ourselves on providing our team members with access to leading training and development programs with the aim of empowering each and everyone to be actors of their own professional development and growth throughout their career at Carton.

We want our Heartists® to feel free to dare and to develop their potential, by taking on new challenges and opening new doors to continuous learning and skills development. At Accor, learning is a way of life and our Heartists® are surrounded by limitless ways of learning. Whether it’s through their colleagues, hands-on job experience, brand immersion or with The Academy, there is always something new to offer and contribute to our culture of continuous learning. 

Read more about our Learning & Development with Accor Learning & Development.


  • INSPIRE - CARTON HOUSE MANAGEMENT TRAINING PROGRAMME
  • ACCOR ACADEMY
  • HEARTIST, BRAND IMMERSION, SERVICE CULTURE TRAINING
  • INDUCTION TRAINING FOR ALL TEAM MEMBERS
  • LUXURY TRAINING
  • EXTERNAL SUPERVISORY COURSES
  • INTERNAL MOBILITY – WEEKLY VACANCY LIST
  • BASIC ENGLISH COURSES
  • INTERNAL TRAINING