Accommodation
Carton House

Values & Culture

Values Culture
As part of the Accor Group, all of us at Carton House, a Fairmont Managed Hotel, are Heartists.

The Heartist Journey is the cultural transformation journey of AccorHotels, lived each day by our teams around the world.

By placing people at the heart of everything we do, we strive to make the world a more welcoming place for our guests while championing an elevated and opportunity-led career path for our team members across all departments.
Carton House

Values - What do we believe in?

Carton House
1

We are Heartists

2

Engaging Service

3

We are Empowered

4

Heart of the Community

Carton House
Ivan King

Ivan King

General Manager
Our culture is built on genuine Irish hospitality, and creating memorable experiences. It’s an environment where people are supported to grow, ideas are valued, and delivering exceptional guest experiences is at the heart of everything we do.

Susan Colley Doyle

Director of Finance and Business Support
My passion is ensuring that the business thrives – through sound financial strategy, strong governance and a people first approach.
Jules Hotel Manager

Jules Thijssen

Hotel Manager
Carton House

Learning & Development

At Carton House, a Fairmont Managed Hotel, we believe in investing in our team members so that they can reach their fullest potential.

We are pleased to offer a number of upskilling courses as well as personal and professional growth opportunities and are always looking at new ways to improve our offering. 
Carton House Learning Dev

We pride ourselves on providing our team members with access to leading training and development programs with the aim of empowering each and everyone to be actors of their own professional development and growth throughout their career at Carton.

We want our Heartists® to feel free to dare and to develop their potential, by taking on new challenges and opening new doors to continuous learning and skills development. At Accor, learning is a way of life and our Heartists® are surrounded by limitless ways of learning. Whether it’s through their colleagues, hands-on job experience, brand immersion or with The Academy, there is always something new to offer and contribute to our culture of continuous learning. 

Read more about our Learning & Development with Accor Learning & Development.


  • INSPIRE - FAIRMONT MANAGEMENT TRAINING PROGRAMME
  • ACCOR ACADEMY
  • HEARTIST, BRAND IMMERSION, SERVICE CULTURE TRAINING
  • INDUCTION TRAINING FOR ALL TEAM MEMBERS
  • LUXURY TRAINING
  • EXTERNAL SUPERVISORY COURSES
  • INTERNAL MOBILITY – WEEKLY VACANCY LIST
  • INTERNAL TRAINING