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Online Voucher Terms and Conditions

Thank your for purchasing a Carton House gift voucher online. Please see below terms and conditions for use. 

• The voucher code should be quoted at time of booking
• This physical voucher will need to be presented on arrival to the hotel and must be booked in advance
• Monetary vouchers may be redeemed online against the cost of a booking. To do so, simply enter the cash voucher code and the booking confirmation stage. The current value of the voucher will be taken into account once you verify the rooms and dates you require.
• If the cost of an online reservation exceeds the amount of the monetary voucher you are redeeming, the balance due for the reservation must be paid on arrival at the hotel.
• Monetary vouchers can be used online for an earliest arrival date of 7 days after voucher purchase date. Credit card details will still need to be provided when making a booking with a monetary voucher to confirm the booking
• All gift vouchers are subject to hotel terms and conditions.