For now, we are temporarily closed in line with the latest Irish government restrictions. However, our estate, all 1,100 acres of it is very much open and we encourage local residents of Kildare within 5km distance to get out and enjoy this while practicing social distancing rules.
We have implemented strict protocols and daily preventative actions and are maintaining a duty of care to staff and guests ensuring clear protocols are followed if any guest or employee alerts the hotel that they are not feeling well. The guest will be referred to a medical professional and the hotel will adhere to the strict guidance provided.
Additional hygiene measures and precautions have been taken across all public areas, outlets and bedrooms, by all departments and personnel of the hotel. This includes hand sanitiser being readily available for guests and employees, and visible dispensers throughout the public areas.
We recommend that all guests review guidance from the HSE & World Health Organization, follow any travel advice issued and continue to monitor safe and cautionary travel zones as the situation is changing daily. We thank you in advance for your vigilance on this matter.
Please be aware that we are adopting a flexible cancellation and alteration policy for guests who have been in high risk areas in the last two weeks. For those whose travel has included low risk areas we maintain our standard T&Cs and usual openness to discussion.
Please be assured that as a company we are taking this situation very seriously to ensure the safety and comfort of all of our guests and employees. If you would like to discuss this further please do not hesitate to contact the hotel on +353 (0)1 505 2000.
Thank you for your continued support and partnership during this challenging time.
Stay safe and look after one another.
We will get through this.